This business cares only about the sale. Careful Simms....word of mouth can hurt your business.
Mervyn Tryon
I will not recommend people to purchase anything from Sim's Furniture. I would not even give them a 1 star .
A great example of don't judge a book by its cover! A cozy, surprisingly large space with a good mix of options for all budgets. Employees seemed very nice and were helpful. Definitely a local business worth supporting!
Very unprofessional experience. I have purchased furniture from Sim's in the past and satisfied. Recently things changed. I purchased a very firm king size mattress from Sims. In few days after having mattress a depression developed where lying and became very uncomfortable . Called a man by name Joe couple of times, no results they advised me to rotate every two weeks, but it did not help. I offered to buy a better mattress from them at an additional/added cos , he absolutely offered to do nothing. Then, I called Consolidated Bedding Group where mattress was manufactured in Orlando. Lady by the name Rorie answered phone, very polite not like Sim's in Brooksville. I explained to her the problem, she offered me best mattress they make for very little extra cost to me if I could bring old mattress to them and pick up new one. I did and got new mattress and which is great...I like to buy local but I will not return to Sim's in Brooksville. Also, when they delivered mattress when first purchased, in removing old mattress and frame, dropped out hands damaged side of my car. I will say, they paid for the damage. Things went down hill from there.
The worst experience I have had. I purchased a bed that after one year was defective. They exchanged it. Received the new bed and that 2 nights could not sleep on it as it was like sleeping on a rock. Called to exchange and the comment was "you selected it, no exchange." Well I am so upset with them. I have purchased a number of items in the past but NEVER again. I like to give a local company my business but when you are treated like I have been I WILL NEVER DEAL WITH SIMS AGAIN. I called around to different stores and they have a return policy. My mistake...don't you make the same.
Great place to get Ashley furniture.
Sims Furniture is a US Furniture Store based in Brooksville, Florida. Sims Furniture is located at 1505 W Jefferson St, Brooksville, FL 34601, USA.
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