great reps, they were very helpful and knowledgeable of the products we were looking at today
It's alright
Always reasonable prices and friendly service
I recently bought a mattress set from this location for 3,400. Do to lack of employees knowledge it took us almost 2 hours to complete our transaction . Sad thing is we also bought a carseat , and to gel top pillow , along with a special ordered one for 130.00. You would think with all the money spent that day . We would have nothing but good things to say about our new purchase . But we have had nothing but discomfort and let down. We are currently trying to make a mattress claim because it is already sinking in and this shouldn't be a issue but now were required to pay an additional fee of 69.99 that was never told to us. I called the 1 800 number and made the claim , sent pictures , even my receipt. I went to the store and spoke to Tony the manager and was told he would work on it for me and take complete ownership of this situation ( trying to get the fee waived ) only to find out after not receiving a return call back to find out now that he has passed it on to another manager . I would definitely say customer service isn't their strong point
Great deals. Staff called for help when I was waiting in line. Customer before had alot of questions.
Sears is a US Department Store based in Brooksville, Florida. Sears is located at 13085 Cortez Blvd, Brooksville, FL 34613, USA.
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