Very fair prices. Knowledgeable friendly and a pleasure to do business with! Can't say enough good about Ed.
This was my first visit to Velva Darnell. On March 27, 2016 I came in with a relatively straightforward issue with a non-functioning Bluetooth on my laptop. The biggest concern was time. I was due to fly out of town in two days so I needed the work done that day or the next. I explained my problem and Brandon said he would do his best to get to me ASAP, though he made no guarantees since he said he was "a little backed up." Not two hours later, he called and said the Bluetooth dongle I had was faulty. As I was still running errands in the car, I volunteered to pick up a new one on the way back to his shop. I did that and dropped it off with him. Not two hours later, he called to say my laptop was ready.
Very helpful & understanding with my computer needs. Definitely recommend them.
Couldn't be nicer to work with. I have problems with my computer - they have solutions. I have questions - they have answers. I am always impressed with their computer knowledge. I would recommend them to anyone and to everyone!!!
These guys are awesome!
I work in the service industry. I know what exceptional customer service is. He could have easily taken my money because it was me who was gladly willing to part with it for having my Bluetooth fixed. But he didn't. And he got himself a new customer . . .and this glowing review.
I have been doing business with these guys for years now and they are consistently knowledgeable, helpful, and honest. I wouldn't hesitate to recommend them to anyone.
Now, I realize my problem wasn't major. But I so appreciated the fact that he bumped me to the front of his queue because I was flying out of town. He was friendly and professional, and I was super grateful. The bill (for service) was just over $31. Peanuts, in the grand scheme of things. I gave Brandon what I THOUGHT were two $20 bills and told him he could keep the change just for getting me fixed up so quickly. I walked to the car, set my laptop bag on the seat, and got in. Suddenly, I realized that I may have only given him ONE $20 bill instead of the two. I hurried back inside to correct my mistake, explaining to him that my mind was completely frazzled since I was about to leave town and I had been running from errand to errand all afternoon. He calmly got out of his chair and walked over to me with a new receipt totaling just $20. I had the other $20 in my hand but he wouldn't take it. He said I could get him "next time."
Velva Darnell Electronics is a US Electronics Store based in Brooksville, Florida. Velva Darnell Electronics is located at 102 Bell Ave, Brooksville, FL 34601, USA.
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